Privacy Policy
Last updated: January 2026

PromoLab (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit promolab.com or engage with our services.

By using our website or submitting information through it, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information in the following ways:

Information You Voluntarily Provide

When you contact us through forms on our website, we may collect:

• Name

• Email address

• Phone number

• Business name (if provided)

• Message content or project details you choose to share

This information is provided voluntarily and is used solely to respond to inquiries and provide requested services.

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Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

• Referring URLs

This data is collected using standard analytics tools and cookies to help us understand how visitors use our website and to improve performance and usability.

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2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you

• Provide and manage our services

• Improve website functionality and user experience

• Monitor site performance and security

• Comply with legal or regulatory obligations

PromoLab does not sell, rent, or trade personal information.

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3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

• Website functionality

• Analytics and performance measurement

Cookies help us understand site usage and improve the experience for visitors. You may choose to disable cookies through your browser settings, though doing so may affect site functionality.

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4. Third-Party Services

We use trusted third-party services to support our website and business operations. These may include:

• Website hosting (Wix)

• Analytics tools (such as Google Analytics)

• Email communication platforms

These providers only have access to information necessary to perform their services and are obligated to protect your data in accordance with applicable privacy laws.

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5. Data Sharing and Disclosure

We may disclose personal information only in the following circumstances:

• To service providers assisting in website or business operations

• To comply with legal obligations or lawful requests

• To protect the rights, safety, or property of PromoLab or others

We do not share personal information for advertising or unrelated marketing purposes.

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6. Data Retention

We retain personal information only for as long as necessary to:

• Respond to inquiries

• Maintain business records

• Fulfill legal or contractual obligations

When information is no longer required, it is securely deleted or anonymized.

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7. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we strive to use commercially acceptable means to safeguard data.

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8. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent for future communications

To exercise these rights, please contact us using the information below.

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9. Children’s Privacy

PromoLab does not knowingly collect personal information from individuals under the age of 13. If you believe such information has been inadvertently collected, please contact us so it can be removed.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the revised effective date.

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11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

 

PromoLab
Email: jim@promolab.com
Website: https://www.promolab.com

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